19 Mar

A Note About COVID-19

Posted By Chris Balino

There are times when we are all reminded that we are truly “in this together,” and this is certainly one of those times.

Our hearts go out to all those who have been directly or indirectly affected by this virus. We applaud all the selfless individuals in healthcare and emergency services along with other frontline workers who work tirelessly to care for those in need and keep our society running.

Our top priority is the safety and well-being of our employees, clients, families, friends, and communities. Thankfully, the entire ALW team is healthy, safe, and committed to maintaining “business-as-usual” to the greatest possible degree.

As we await further guidance from the CDC and local authorities, we’ve transitioned our entire Oakland HQ team to work from home. This includes Customer Service, Inside Sales, Marketing, Tech Support, Engineering, and Finance. Your interaction with our team should be seamless – including all phone calls, emails, and Partner Portal access.

We are practicing a holistic response to this pandemic. As a team, we are staying safe by following government and health official orders while maintaining and protecting our personal and business needs. As with past socioeconomic crises, those companies that look for opportunities to support each other and their industry come out ahead when the crisis subsides. We are encouraging our team at ALW to focus on this as we forge ahead.

Currently, all office, manufacturing, and supply chain activities at ALW are fully operational. To date, we are maintaining all estimated shipping dates, and meeting all project timelines for orders produced by our manufacturing team in Mexico.

On behalf of the entire ALW team, please know that we are all here for you – just let us know how we can help.

Together, we will overcome this challenge with resilience, kindness, and compassion.


Jeff Croskey

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